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Frequently Asked Questions

Top Questions

Can I use wireless charging with Silk Cases?

How can I receive product discounts?

What is #smartish?

Can I put my dog/cat/parakeet/logo/design on a case?

Can I buy Silk cases in stores?

How can I contact support?

Do you ship to my specific country?

Warranty / Exchanges / Returns

What is your warranty policy?

I ordered or received the wrong size case. What do I do?

My product is defective or damaged

Compatibility Questions

Will my cards demagnetize sitting so close to the phone?

Do the iPhone X cases fit the iPhone Xs?

Do the iPhone 7 cases fit the iPhone 8?

Do the iPhone 7 Plus cases fit the iPhone 8 Plus?

Will storing cards this close to the phone prevent NFC functionality?

Do you have a case for the Pixel or Galaxy Note?

Do you have a case for my Galaxy S10?

Will this case fit my Galaxy S Series phone?

Press / Media / Reviewer

Can I receive a free product if I review it on Amazon?

Can I review your product on my blog, Youtube channel, etc.?

Order / Billing / Shipping Status

My package hasn't arrived?

I entered the wrong shipping address. What do I do?

Product Questions

Can I fit more than 3 cards in a wallet case?

How do I apply a screen protector?

What is the Wallet Slayer Vol. 2 made of?

Are Silk cases drop tested?

Why is the Cable Wrangler so great?

What is the front bezel thickness?

Do PopSockets work on Silk cases?

If I only put one card in the Wallet Slayer Vol. 1 will it fall out?

If I only put one card in the Wallet Slayer Vol. 2 will it fall out?

Why doesn’t my case’s color look like I thought it would when I saw it online?

Sales

Do you offer a bulk discount?

Do you offer discounts for military, students, teachers, or first responders?

Still have questions??

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